The Virtual Lean Healthcare Academic Conference FROM Stanford –THIS WEEK!

This year the Lean Healthcare Academic Conference will be a virtual event hosted over two days – September 29 – 30. Since we last convened in October 2019, our organizations and communities have changed. We do things differently and the methods and practices used today may not be fit for purpose to respond to the challenges or opportunities of tomorrow. We have learned a lot about solving problems quickly, learning fast, being alert for the unexpected and being adaptable to accommodate the changing demands on our organizations and teams. As a community we have a lot to share and learn from each other.

This year we will focus on how Lean Thinking and Practice was used in preparation, implementation and sustaining the COVID-19 response in healthcare. We will also look beyond COVID-19 to related challenges, opportunities and deepening our understanding of improvement as a consequence of what we have learned.

Although nothing can replace face to face contact, this years virtual conference has opened up opportunities. We have extended our reach, with an increased ability to connect internationally across continents and time zones whilst building and strengthening our network. If there was ever a time to learn fast from each other, now is the time. We are all struggling with the impact of COVID-19 and there is much knowledge to distill to help us better care for our patients, our teams and ourselves.  This year we have received abstracts from and across the USA, Ireland, Argentina, Spain, Finland and Australia addressing how Lean Thinking was applied to address COVID-19 induced problems such as PPE shortages, upskilling of staff for COVID-19 readiness, ante-natal education in a COVID-19 environment, staffing requirements and changed patient flows.  Submissions received this year have also focused on improvement work on ophthalmology, the frail elderly and pressure injuries.

We have continued our commitment to a program that predominantly features participant contributions through posters and facilitated discussion and we are are excited to welcome all of our registered colleagues this week to share in this wonderful and grateful opportunity for learning from each other.

If you have any queries or require any additional information on our event please do not hesitate to contact us at

Important Things to Know For This Week

Links and access passwords for the conference sessions will be sent to all registered delegates on Monday September 28

Any difficulties or technical issues during the event to be directed via email to

All Zoom Sessions for the conference will be recorded

Our Program Contributors 2020